Data Operating Capabilities:

A Data Warehouse & Data Mart Operating Model alone does not create quality and value but requires an intersection of process, people, and technology conceived around the data model to provide its actual value. Building processes and organisational structures to deliver compelling data products to users is the realisation of what the Data Operations Model … Read more

Data Flow (and Medallion Architecture)

Data Operating Model For BMT to remain competitive in a rapidly evolving technological landscape, it must be able to adapt quickly to insights and new developments. The modern enterprise data warehouse model within the DOM facilitates access to reliable, timely, and structured data insights, empowering informed decision-making. Key benefits include: Medallion Architecture To facilitate structured … Read more

Purpose and Scope

The Data Operating Model (DOM) is designed to support BMT’s strategic objectives through a structured, high-quality data framework. It centralises, secures, and optimises data handling to enable agile, data-driven decision-making across BMT’s global operations. This model outlines how data is acquired, transformed, governed, and made accessible to provide a “single source of truth,” supporting consistent … Read more

Executive Summary

The Data Operating Model (DOM) at BMT provides a comprehensive and structured framework that supports strategic decision-making and operational efficiency across the organisation. Developed to enhance data accessibility, quality, governance, and scalability, the DOM plays a crucial role in enabling data-driven decision-making and aligning data practices with BMT’s core business objectives. Key Objectives The DOM … Read more

Data Literacy and Training Programme

Purpose: Develop data literacy across BMT to empower effective data usage, fostering a workforce capable of leveraging data confidently and accurately. Framework: Measurement: Track training completion rates, participant feedback, and progress within the competency framework, setting up pathways for certification within the Data Wrangler Academy to formalise skills development across the organisation.

Risk Management Framework

Purpose: The purpose of this Risk Management Framework is to identify and address potential risks associated with the Data Operating Model (DOM). By proactively managing these risks, BMT can ensure the continuity, security, and compliance of its data operations, reinforcing stakeholder trust and the reliability of data-driven decision-making. Key Risks and Mitigation Strategies: Data Security … Read more

Performance Metrics and Success Indicators

Purpose: Performance metrics and KPIs provide a structured way to evaluate the impact of the Data Operating Model (DOM) on BMT’s strategic objectives. By defining clear indicators, BMT can track and demonstrate progress in data centralisation, data quality, user adoption, and operational efficiency, ensuring alignment with broader business goals. Balanced Scorecard – Core KPIs: Customer-Centric … Read more

Change Management and Stakeholder Engagement

Purpose: Managing organisational change is pivotal for BMT’s data-driven transformation. Engaging key stakeholders and fostering a data-centric culture ensures that the transition is effective, sustainable, and aligned with BMT’s operational and strategic goals. Strategies: Communications Strategy: A multi-tiered communications plan will tailor updates to each audience. Executives will receive strategic insights and progress updates, while … Read more

Strategic Challenges and Opportunities

Contextual Challenges BMT operates within a dynamic environment where reliable, accessible data is essential for informed decision-making. However, several common challenges currently hinder our data operations: Data Centralisation and Access Data Quality and Consistency Departmental Data Silos Security and Compliance Pressures Opportunities The Data Operating Model (DOM) presents a strategic response to these challenges, transforming … Read more