BHAGs: Maturity Matrix

Purpose:

Enable BMT to make informed, confident, and responsible decisions through trusted, accessible, and intelligent data.

Foster a culture where people, systems, and decisions are guided by evidence, shared understanding, and confidence in data and information.

Teams recognise the value of using reliable information to support business discussions.
Communication between data, systems, and business teams improves, with clearer ownership and feedback loops.
Staff gain confidence through learning pathways and visible examples of success using reports and dashboards.
Data-driven discussion becomes a normal part of project reviews, planning, and day-to-day management.
Data awareness and collaboration are embedded across BMT — everyone understands their role in keeping information accurate, useful, and trusted.

Build connected and reliable information flows across enterprise systems and data platforms.

Key data sources are identified, and essential system extracts become consistent and repeatable.
Automated pipelines replace manual transfers, improving timeliness and reducing risk of error.
Shared standards for data formats and identifiers make integration across systems easier to maintain.
Data from multiple systems is combined to create a single, reliable view of customers, projects, and performance.
Integration becomes adaptive and scalable — new sources connect quickly, and information moves securely across the organisation as part of a managed ecosystem.

Provide clear, relevant, and forward-looking insight that supports confident business decisions.

Core business reports and dashboards are standardised and accessible to everyone who needs them.
Information is analysed to explain performance, helping teams identify causes and opportunities for improvement.
Predictive and scenario models are introduced to support planning and resource decisions.
Business intelligence becomes interactive and self-service, with users exploring trusted data directly.
Insight is integrated into business systems and workflows — decisions are routinely supported by analysis, forecasting, and measurable outcomes.

Operate a modern, secure, and efficient data and information platform that supports analytics, automation, and innovation.

Core systems are stable, documented, and supported with clear access and maintenance routines.
Data processing and storage are consolidated for consistency and cost efficiency.
Tools for analysis and reporting are standardised, reducing duplication and improving user experience.
Metadata and automation improve performance monitoring, scalability, and sustainability.
The platform operates as an integrated digital foundation — supporting rapid development, AI preparedness, and continuous improvement across the enterprise.

Maintain trusted, secure, and well-managed data and information throughout its lifecycle.

Governance responsibilities and data ownership are defined and communicated.
Quality checks are routine, and issues are recorded and resolved transparently.
Lineage and change tracking are visible across systems, supporting audit and improvement.
Governance principles are built into processes, data models, and tools — compliance happens by design.
Governance and quality are part of everyday operations — information is reliable, secure, and used responsibly to support BMT’s goals.