Organizations and leaders must facilitate the acquisition and application of each of these skills. This means policies, procedures, and organizational structures that enable their employees to use these skills. It also means leaders and managers that encourage and facilitate their use.
Thinking Skills
- Share and give access to relevant, useful knowledge.
- Create systems and processes for knowledge sharing.
- Teach and communicate regularly with employees.
- Encourage and establish systems for knowledge sharing.
Communication
- Continually communicate new knowledge to employees.
- Provide professional development opportunities to improve communication skills.
- Provide continuous opportunities to practice the skills of communication.
Teamwork and Leadership
- Provide leadership and guidance in effective teamwork.
- Provide opportunities to practice leadership teamwork.
- Provide professional development opportunities to improve leadership and teamwork skills.
Lifelong Learning and Self-Direction
- Provide many opportunities for learning and professional development.
- Provide career coaching and development opportunities.
- Provide access to relevant industry knowledge.
Technology Use
- Demonstrate effective use of appropriate technologies.
- Provide professional development opportunities to improve employee technology capacities.
Ethics and Professionalism
- Establish standards of ethical, professional behaviours through word and example.
- Hold employees accountable for their professionalism.
Personal Management
- Provide a healthy work environment, including reasonable workload.
- Provide opportunities for development of personal management skills.