Mapping customer experience is not only necessary, it is incredibly useful for customer experience professionals and marketers alike to visualize the kind of experiences they are providing to their customers.Customer journey mapping is the act of creating a customer journey map, or mapping out customer journeys.A customer journey map is a visual representation of the … Read more
Purpose deliver the outcomes and benefits required by the organisation, its delivery partners and other stakeholder organisations; create and implement deliverables that meet agreed requirements; meet time targets; stay within financial budgets; involve all the right people; make best use of resources in the organisation and elsewhere; take account of changes in the way the … Read more
The EFQM Model places an unparalleled emphasis on the importance of purpose, vision and agile strategies to organisations if they are to create sustainable value. The EFQM Model is an innovative culture creator, valuing core quality beliefs and shared goals at the heart of organisations whilst allowing them to remain connected and committed to their … Read more
There are a number of Jira tickets which summarise the various methods of achieving a refresh token