Incident Report

Minor Incident Report: Headcount Submission and Reporting Misalignment

by

🧾 Incident Summary: Discrepancies were identified between the Headcount report and the Management Accounts (MA) reporting figures. The headcount submission process also suffered from data entry issues, retrospective updates, and manual effort required to maintain alignment across periods. 🔍 Root Cause Analysis 1. Inconsistent Timing of Submissions 2. Differences in Ownership and Definition 3. Submission … Read more

Incident Report Definitions

by

🔹 Minor Incident Report (MIR) Definition:A Minor Incident Report documents issues that do not materially impact core reporting outputs, system availability, or regulatory obligations, but still highlight: Purpose: Examples: 🔸 Serious Incident Report (SIR) Definition:A Serious Incident Report is raised when the incident: Purpose: Examples: 🚨 Deciding Between Minor and Serious You can use this … Read more