You can communicate effectively across organisational, technical and political boundaries, understanding the context.
You can make complex and technical information and language simple and accessible for non-technical audiences.
You can advocate on behalf of a team and communicate what it does, to create trust and authenticity.
You can successfully respond to challenges.
| Skill level | Description |
|---|---|
| Awareness | You can: show an awareness of the need to translate technical concepts into non-technical language understand what communication is required with internal and external stakeholders |
| Working | You can: communicate effectively with technical and non-technical stakeholders support and host discussions within a multidisciplinary team, with potentially difficult dynamics be an advocate for the team externally, and can manage differing perspectives |
| Practitioner | You can: listen to the needs of technical and business stakeholders, and interpret them effectively manage stakeholder expectations manage active and reactive communication support or host difficult discussions within the team or with diverse senior stakeholders |
| Expert | You can: mediate between people and mend relationships, communicating with stakeholders at all levels manage stakeholder expectations and moderate discussions about high risk and complexity, even within constrained timescales speak on behalf of and represent the community to large audiences inside and outside of government |